ISO certificates

ISO CERTIFICATES

Makedonski Telekom officially earned the recognition for the quality of its operation with the customers, partners and stakeholders with the introduction of several ISO certificates in the past few years.

The ISO certification provides Makedonski Telekom with competitive advantage on the Macedonian telecommunication market but also increases the effectiveness and efficiency in the operation of every individual in the company.

The scope of ISO 14001:2015 is the following:

Engineering, Sales and Retail of Telecommunication, IT and Electronic Services, Equipment and Systems.

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The scope of ISO 9001:2015 is the following:

Design, development, implementation, sales and provision of fix and mobile telecommunications, IT and electronic services, equipment, systems. Sales of accessories and service of mobile phones.

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The scope of ISO 27001:2022 is the following:

Design, development, implementation, sales and provision of fixed and mobile telecommunications, IT and electronic services, equipment and systems; sales of accessories and service of mobile phones.

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The scope of ISO 20000-1:2018 is the following:

Service Management for the sales and provision of telecommunication, ICT, system integration, mobile data services and ICT equipment to business customers.

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The scope of ISO 22301:2019 is the following:

Business Continuity Management system supporting provision of critical commercial mobile and fixed telecommunication services, IT and electronic services.

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The scope of ISO 45001:2023 is the following:

Design, development, implementation, sales and provision of fix and mobile telecommunications, IT and electronic services.

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Environmental Policy of Makedonski Telekom AD – Skopje

The Environmental Policy of Makedonski Telekom AD – Skopje, as a leading operator in the sphere of telecommunication services in the country, takes the responsibility and undertakes to abide by the Law on Environment and other regulation related to the environment and strives for constant improvement of the company’s impact on the environment.

Pursuant to the foregoing, Makedonski Telekom considers that it is of utmost importance to perform its operation with awareness for its impact on the environment and therefore it will exert efforts to apply this practise in all of its operations, by making sure that it performs its activities on national level as a “Good Corporate Citizen”.

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